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The AAI’s Customer Satisfaction Index (CSI) survey

Name: The AAI’s Customer Satisfaction Index (CSI) survey
Uploaded: 2026-07-30T00:54:24+00:00

By Spot OnPublished 30 July 2026

The Airports Authority of India (AAI) has ranked Khajuraho Airport in Madhya Pradesh as India’s No. 1 airport for customer satisfaction. However, the ranking has sparked debate because no commercial flights are currently operating from the airport, leaving many social media users questioning how this is possible. According to The Times of India, Khajuraho Airport Director Santosh Singh said the airport usually operates flights to Delhi and Varanasi, but both services have remained suspended since July 1.